At mbi365, the privacy and security of members' personal data is our absolute priority. This policy transparently explains how we collect, use, store, and protect your information throughout your use of the platform.
We don't just make promises — we actively implement international data security standards to ensure every member's information remains protected at all times.
All data transmitted between your device and mbi365 servers is encrypted using 256-bit SSL/TLS technology — the same standard used by leading banking institutions in Malaysia.
Our identity verification (KYC) process is conducted through secure, encrypted channels. Uploaded documents are stored on protected servers and are never shared with unrelated third parties.
Mbi365 has never sold, rented, or traded members' personal data to any third party for marketing or commercial purposes. Your data belongs entirely to you.
Mbi365 members can manage privacy settings, request a copy of their personal data, or request data deletion through the account section or by contacting our support team directly.
Data management at mbi365 complies with Malaysia's Personal Data Protection Act (PDPA) and applicable international data protection regulations, ensuring your rights as a user are always respected.
In the event of any data breach involving your information, mbi365 is committed to notifying you and the relevant authorities within the timeframe required by law.
This Privacy Policy is prepared by mbi365 to transparently explain how we handle your personal information. As a trusted online betting platform in Malaysia, we understand that your trust is our most valuable asset — and that trust begins with responsible data management.
When you register, access, or use any mbi365 service — whether through the official website at mbi365.vu or our mobile app — you agree to the collection and use of information as described in this Privacy Policy.
We encourage you to read this document carefully. Should you have any questions or concerns regarding your data privacy, the mbi365 support team is available to assist at any time.
Mbi365 collects several categories of information to enable us to provide a secure, efficient, and integrated service to all members. This data collection occurs directly from you as well as automatically while you use our platform.
| Data Categories | Example Information | Collection Method |
|---|---|---|
| Identity DataFull name, date of birth, gender, national ID or passport number | Account registration & KYC process | Submitted directly by you |
| Contact DataEmail address, phone number, residential address | Registration & profile updates | Submitted directly by you |
| Financial DataPayment method details, deposit & withdrawal records | In-platform transactions | Submitted directly & payment providers |
| Technical DataIP address, device type, web browser, operating system | Every login session | Collected automatically |
| Usage DataGame records, betting history, wins, and active time | While playing on the platform | Automatically generated by the system |
| Communication DataCorrespondence with customer support, feedback | Contact our support team | Submitted directly by you |
All information collected by mbi365 is used solely for legitimate and stated purposes. We do not use your data for purposes unrelated to delivering platform services, except with your explicit consent.
The following are the primary purposes for which your personal data is used at mbi365:
Mbi365 upholds strict data protection principles — we do not sell, rent, or transfer your personal data to external parties for commercial purposes. However, in certain limited situations, sharing information is necessary to enable the platform to operate securely and in compliance with the law.
Data sharing only occurs in the following circumstances:
The mbi365 platform uses cookies and similar tracking technologies to enhance the user experience, understand usage patterns, and ensure the security of your session. Cookies are small text files stored on your device when you access our website.
The following are the types of cookies used by mbi365:
You can manage or disable cookies through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality and user experience of the mbi365 platform.
Mbi365 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.
Key security measures we have implemented include:
Your personal data is retained for as long as necessary to fulfil the purpose for which it was collected, or as required by law. For active accounts, data is kept for the duration of the active membership. Following account closure, certain data may be retained for a period stipulated by legal or regulatory requirements — typically between 5 and 7 years.
As an mbi365 member and platform user, you hold certain rights regarding your personal data, which we fully respect. These rights may be exercised at any time by contacting our customer support team.
Mbi365 is a wagering platform exclusively for adults aged 18 and above. We do not intentionally collect, process, or store any personal data from individuals under the age of 18.
If we discover that a child's personal data has been collected unintentionally, we will take immediate steps to delete that information and close the associated account. Parents or guardians who believe a minor in their care has registered on this platform should contact us immediately.
The mbi365 platform may contain links to third-party websites for reference or additional information. Please note that these links will take you outside the mbi365 platform, and our Privacy Policy does not apply to those external websites.
Mbi365 has no control over the content, privacy policies, or data management practices of any third-party websites. We are therefore not responsible for the content or privacy practices of those sites. We encourage you to read the privacy policy of every website you visit.
Mbi365 reserves the right to update or amend this Privacy Policy at any time to reflect changes in platform practices, legal requirements, or the technologies we use. We are committed to always notifying members of any material changes.
When significant changes occur, we will notify you through one or more of the following methods:
The "Updated" date displayed at the top of this document will always reflect the date of the latest revision. Your continued use of the mbi365 platform after the effective date of any revision constitutes your acceptance of the updated terms.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, do not hesitate to contact the mbi365 Privacy & Data Protection team.
We are committed to responding to every enquiry seriously and within a reasonable time. Your satisfaction and trust are our priority, and every piece of feedback you provide will be taken into account as we continue to raise the platform's data protection standards.
Now that you understand how mbi365 safeguards your privacy and personal data, join hundreds of thousands of members enjoying a safe, fair, and exciting betting experience — backed by world-class data protection.